Sustainability

• Fairmont Chateau Whistler renovated 300+ guest bathrooms across the property which were retrofitted with certified low-flow sink faucets, toilets, and showerheads. The installation of low-flow fixtures helps the resort to dramatically reduce water consumption without compromising the comfort of our guests.
• Our water is sourced directly from the surrounding alpine landscape. Utilizing a blend of pure snowmelt and mineral-rich deep-well groundwater, the Resort Municipality of Whistler (RMOW) ensures a supply that is not only safe and exceptionally clear but crisp, tasty, and naturally refreshing.

Fairmont Chateau Whistler is committed to a comprehensive waste management strategy that prioritizes the reduction and reuse of resources in alignment with Accor’s Circular Economy Policy.

• Through our partnership with Soap for Hope Canada, we ensure that leftover soap, hygiene products, and linens are diverted from landfills and repurposed for those in need. These items are professionally processed and distributed to community facilities serving vulnerable individuals across Canada and in impoverished regions globally. In 2025, the Chateau successfully diverted over 3,500kg of product through this initiative.
• In alignment with the UN Tourism Plastic Initiative, Fairmont Chateau Whistler has successfully eliminated 57 single-use plastic items from all guest-facing areas. Our focus has now shifted toward back-of-house and internal operations. While guests may occasionally encounter certain items due to current market availability and supply chain complexities, we are continuously working to source sustainable alternatives. Our objective is to continue phasing out single-use plastics from our internal operations.
• The water we provide is a direct reflection of the pristine mountain landscape surrounding us. In our commitment to reducing our environmental footprint, we have removed single-use plastic bottles from all guest rooms. Instead, we invite you to enjoy the freshest Whistler water using our provided reusable bottles, which can be replenished throughout your stay.
• Our guestroom key cards also transitioned from plastic to custom-made wooden cards.
• For unavoidable materials, we maintain robust diversion programs for non-regulated waste streams to ensure they are repurposed or recycled. This includes specialized partnerships to manage items such as Nespresso pods, soap, cooking oil, shipping pallets, and propane cylinders. Furthermore, our dining venues utilize reusable or compostable alternatives for takeaway service to further reduce our environmental footprint.

Fairmont Chateau Whistler has adopted a prevention-first approach to mitigate food waste across our culinary operations. To achieve this, we utilize Orbisk—an automated AI technology that employs a smart camera and scale to provide actionable insights into food waste generation. This technology allows our culinary team to identify key sources of waste and optimize stock management and portioning accordingly.

By leveraging these insights throughout 2025, we successfully reduced our food waste to 148 grams per cover. We measure waste in grams per cover to ensure our data remains accurate regardless of fluctuating guest volumes. This initiative is also currently implemented at our sister properties, Fairmont Jasper Park Lodge and Fairmont Banff Springs.

Furthermore, we have partnered with Foodsteps to monitor the carbon intensity of our menus at The Wildflower Restaurant. This transparency tool is now available for all client group menus, providing guests with data-led insights into the environmental impact of their culinary selections.

While our priority remains prevention, we continue to manage unavoidable surplus through our partnership with the Whistler Community Services Society (WCSS). In 2025, we donated over 2,500kg of food to support our local community.

Along British Columbia’s Sunshine Coast, 10,000 kelp plants are being established to revitalize marine environments. veritree works in coordination with Coastal Kelp and the Sechelt First Nation to restore kelp forests within their traditional waters, strengthening coastal resilience and marine health.

Fairmont Chateau Whistler is committed to the preservation of local ecosystems through targeted biodiversity initiatives within our rooftop gardens. For the spring and summer seasons, we host 30,000 pollinator bees on the Chateau rooftop. These hives are managed on a weekly basis by our partners at Ensure Hive Future, who oversee both the health of the colonies and the seasonal honey harvest.

Our biodiversity efforts also include a specialized Bee Hotel, designed to provide a sanctuary for native solitary bees. These “super-pollinators” are essential to the vitality of the local ecosystem. By maintaining this safe nesting habitat amidst our rooftop flora, we support regional biodiversity and offer educational insights regarding the critical role these species play in maintaining the mountain landscape.

All new colleagues of Fairmont Chateau Whistler learn about current sustainability initiatives, the importance of environmental stewardship within the Squamish (Sḵwx̱wú7mesh Úxwumixw) and Lil’wat (Líl̓wat7úl) Nations Territories, and how to contribute to their hotel’s sustainability goals.

Additionally, the Chateau has a dedicated Sustainability Committee chaired by a sustainability champion from each department who leads the implementation of the various initiatives across the property. The sustainability committees identify areas of improvement, discuss strategies to solve issues, and engage the hotel in sustainability through innovative events and programming.